Welcome and thanks for visiting Clay County Bank!
First stimulus payments have been processed
The IRS has begun distributing electronic payments, and Clay County Bank has processed all stimulus payments that we will receive for the week ending April 17. Electronic payments will continue to be distributed in waves over the next several weeks, with paper checks scheduled to begin mailing on April 24.
To check your payment status and confirm your payment type, the IRS launched an online tool that enables consumers who have previously filed a tax return to check their status. Visit the IRS website and click "Get My Payment" to see the date your payment is scheduled to be deposited in your bank account or mailed to you. There is also a tool on the IRS site for individuals who do not normally file a tax return, where you can provide payment information and set up to receive direct deposit of the stimulus payment.
Digital and telephone banking service issues
As millions of Americans anticipated the arrival of their stimulus payments, an unprecedented amount of traffic on the digital and telephone banking channels of many banks caused back-ups that may have resulted in longer wait times and service interruptions during peak hours. It is important to us that you can always access your account information anywhere at any time, and we apologize for any inconvenience you may experience.
Please be aware that scammers will try to get their hands on stimulus funds, and it is important to remain vigilant about any unusual requests for personal or financial information that you may receive by phone call, text message, email or on websites. If you believe you have been contacted by a scammer, please report any suspicious activity to the Treasury Department website
March 19, 2020
RE: Special Hours of Operation
Effective March 16, 2020, the Governor of West Virginia declared a state of emergency for our area. Additionally, health officials have reduced guidance on the maximum number of people for safe “Social Distancing”. In response to this health threat, Clay County Bank has determined that as a precautionary measure for the health safety of all, our lobbies will close to walk-in traffic beginning Monday, March 23, 2020 until health officials release additional guidance on social distancing. This change is for our lobby services only. Our Drive-Thru facilities will continue to be open and available to transact business and answer service questions Monday-Thursday, 8:00am to 5:00pm; Friday 8:00am to 6:00pm; Saturday 8:00am to 12:00pm. Appointments for new accounts, loans and safe deposit boxes will be available by appointment only by calling 304-587-4221. Our main telephone support lines will continue as normal throughout these special hours of operations.
As an added reminder, we encourage you to use our 24/7 eBanking for added convenience and self-service.
- Online Banking: Manage your accounts online at www.claycountybank.com.
- Mobile Banking: Manage your accounts using our mobile app. -Download available in device app store.
- OnCal24: Manage your accounts using our automated telephone service by calling 1-877-662-2524.
- Billpay: Pay utilities and other bills online or in app.
- E-Statements: Have your monthly statements emailed to you.
- Direct Deposit: Have recurring funds deposited directly into your account.
- Debit Cards: Cleaner than cash; safer than checks.
If you are not enrolled in Online or Mobile Banking and/or you need assistance with any of the above digital products, you can visit www.claycountybank.com or call us.
Special Hours of Operation effective Monday March 23, 2020
Mobile Banking - CCB is pleased to announce we are now offering our customers a state-of-the-art WAP, SMS, and app-based mobile banking solution, supported by over 100 mobile service carriers. It supports traditional in-branch and online transactions such as balance inquiries, funds transfers between accounts, and transaction viewing; and accommodates all account types, including checking, certificates-of-deposit, money markets, loans, and lines-of-credit.
When you’re on the go, take Clay County Bank with you and experience our personalized, friendly, full service merged with the convenience of an app on your smart phone; it works with text messages too!
eStatements - eStatements are electronic bank statements that you can view online. They replace the paper statements you receive in the mail. You can, at your convenience, easily view, download and print your eStatement. This is a great way to lower your exposure to identity theft, reduce clutter and get organized. Plus, eStatements are absolutely FREE!
We hope you enjoy your visit to our website and let CCB be the one place to go for all your banking needs.
CCB is locally owned, serving the banking needs of our customers throughout central West Virginia. We are committed to offering efficient banking products with personal customer service. We welcome you to stop by today or bank with us anytime from the comfort of your own home or office via the Internet.
We serve consumers and businesses with many of the technological advances that the larger banks offer, without sacrificing personal service. At CCB, we deliver unbeatable customer service, along with modern technology. This blend of old and new yields a unique combination of high quality service standards and high-tech capabilities. We look forward to serving you!
**New** We now have a way for you to securely send us documents. Click the following link and follow the instructions. NOTE: this will leave ClayCountyBank.com. Send Us Secure Documents